Privacy Policy
1. Introduction
MAXAI ("we", "us", "our", or "Company") operates the MAXAI platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Services.
2. Information We Collect
We collect information in various ways, including:
- Personal Information: Name, email address, phone number, password, and trading preferences
- Device Information: IP address, browser type, operating system, and device identifiers
- Usage Data: Pages visited, time spent, clicks, and interactions with our platform
- Financial Information: Portfolio data, trading history (for paper trading only)
3. How We Use Your Information
We use collected information for:
- Providing and improving our services
- Processing transactions and sending related information
- Sending promotional and marketing communications
- Responding to inquiries and providing customer support
- Monitoring and analyzing trends and usage
- Detecting and preventing fraudulent activity
- Complying with legal obligations
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. We use encryption (SSL/TLS), secure servers, and regular security audits.
However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.
5. Third-Party Services
We may share information with third-party service providers who assist in operating our platform, including payment processors, analytics providers, and cloud hosting services. These providers are contractually obligated to use your information only as necessary to provide services to us.
6. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to processing
- Request data portability
7. Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@maxai.com or through our contact page.